About Us
We provide professional, compassionate biohazard cleanup, infectious disease disinfection services, suicide cleanup, hoarder / extreme environment cleanup, bed bug removal assistance, mattress disposal, odor removal, vehicle cleanup, and pest removal across Knoxville, Maryville, Sevierville, Lenoir City, Morristown, TN, and the surrounding areas.
We combine certified expertise with care and respect to restore homes, businesses, and lives, because we understand that behind every cleanup is a person or family facing a difficult, often traumatic situation, and our mission is to bring safety, peace of mind during those moments.
Family Owned and operated by Paullette Thomas and her son, Daniel S. Thomas, our company was built on the belief that compassion and professionalism must go hand in hand. Daniel’s commitment to service began at age 13 in a local rescue squad, evolving into a lifelong calling to help people during their most vulnerable moments.
Shaped by personal loss, we understand trauma through lived experience. That understanding guides every crime scene cleanup, biohazard cleanup, suicide cleanup, unattended death cleanup, infectious disease cleanup we perform, ensuring each situation is handled with care, respect, and empathy.
When life feels overwhelming, you deserve more than a cleanup company; you deserve a local, family-owned team with real emergency experience that leads with compassion, protects your health, and stands beside you until your space and your peace of mind are fully restored!
We are available around the clock, even on holidays, for immediate biohazard cleanup, crime scene cleanup, and trauma restoration in Knoxville and surrounding areas.
Our fully certified and trained technicians provide professional, safe, and reliable biohazard and trauma cleanup services across East Tennessee.
As a local, family-run business, we bring empathy, understanding, and personal attention to every cleanup project. It is more than business; cleanup is personal to us!
We use only hospital-grade, EPA-approved cleaners and disinfectants to ensure safe and thorough decontamination of homes, businesses, and vehicles.
We honor first responders and military personnel with discounted, priority cleanup services in Knoxville, Maryville, Sevierville, and beyond.
Get a no-obligation quote and let us guide you through insurance claims, financing, and victim assistance for a stress-free cleanup experience.
We restore lives, not just spaces. Our mission goes beyond cleanup; we restore safety, dignity, and peace of mind for every client we serve in East Tennessee.
Skilled Professionals
When you reach out to us, you’ll connect directly with a skilled professional, not a call center representative. We recognize that seeking assistance often happens during difficult times, and we’re committed to understanding your individual circumstances without any judgment or pressure.
Clear Communication and Guidance
Our team will inquire about a few straightforward details to accurately determine the cleanup needed and the level of urgency. We will thoroughly explain the process and are here to address any questions or concerns you may have throughout the journey.
No Hidden Costs
With 911 Knoxville Crime Scene Trauma Decontamination Services, you can expect clear pricing with no hidden costs. Our reputation for affordability and integrity ensures that you have realistic expectations from the very start, including help with insurance and available financing services.
Effective and Private Restoration
After scheduling your service, our qualified professionals will arrive promptly and discreetly in Knoxville, Maryville, Sevierville, Lenoir City, Morristown, TN, and beyond. You won’t have to prepare anything; we take care of every detail of the cleanup process with the utmost safety and professionalism.
Fentanyl / Drug Specialist
Certified Bio-Remediation Specialist
Emergency Mitigation Technician
Director of Operations
Certified Bio-Remediation Specialist
Owner
Director of Safety
Nationally Registered Paramedic
Emergency Mitigation Technician
Emergency Mitigation Technician
Emergency Mitigation Technician
Fentanyl / Drug Specialist
Certified Bio-Remediation Specialist
Emergency Mitigation Technician
At 911 Knoxville Decon, our certifications reflect our dedication to the highest standards in crime scene cleanup, biohazard cleanup, suicide cleanup, unattended death cleanup, hoarding cleanup, and fentanyl drug lab remediation.
Our team includes Odor Control Technicians trained in odor removal to eliminate persistent odors safely, 40-Hour HAZWOPER certified specialists skilled in hazardous material handling, and AMDECON Certified Biohazard and Hoarding Specialists who ensure sensitive environments are restored with care. Fentanyl remediation certifications from Decon Tect allow us to safely remove toxic substances from homes, vehicles, and commercial spaces.
Additional training, like Emergency Mitigation Technician Academy and Respirator Fit Testing, ensures every project is performed with safety, precision, and compassion, giving clients confidence during challenging times.
We are proud to hold certifications and affiliations that demonstrate our professionalism and dedication to safety:
